oj365 Privacy Policy
— Your Information Is Our Responsibility

1. Introduction

oj365 ("we", "our") takes your privacy very seriously. This privacy policy describes what personal information is collected when you use the oj365 platform, how that information is used and stored, and when and to what extent it may be shared with third parties.

By using our platform, you are considered to have given your full consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact us via 24/7 live chat.

This policy may be updated from time to time. Any changes will be published on this page and registered users will be notified of significant changes.

2. What Information We Collect

Various types of information are required to create and manage an account on the oj365 platform. Below is a breakdown of the information collected:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• Password provided at account creation (stored in encrypted form)
• Copy of national ID card or passport for identity verification
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers
• Records related to deposits and withdrawals

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and user agent information
• Date, time, and session duration of platform access
• Pages visited, links clicked, and navigation routes
• Gaming activity history and betting records
• Information collected via cookies and similar technologies (see Section 7 for details)

2.3 Information Received from Third Parties

• Information received from identity verification service providers
• Transaction confirmation information from payment processing organizations
• Information from responsible gaming databases (where applicable)

3. Purpose of Using Information

The collected information is used for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Identity and Age Verification: To confirm that only individuals aged 21 or older are registered.
• Financial Transaction Processing: To securely complete deposits and withdrawals.
• Customer Support: To respond to your questions, complaints, or requests.
• Security and Fraud Prevention: To prevent unauthorized access, fraud, and money laundering.
• Regulatory Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To improve the quality of service and user experience.
• Responsible Gaming: To identify risky gaming behavior and provide necessary support.
• Communications and Notifications: To share important information about your account or services.

4. Information Storage and Security

oj365 applies industry-standard security technology to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption, which keeps your information secure from third parties during data transfer.

4.1 Retention Period

Your information is retained for the following periods:

• Active account information is retained for as long as the account remains active.
• Even after an account is closed, information may be retained for a specified period to meet legal and regulatory requirements.
• Financial transaction records are retained long-term for audit purposes.

4.2 Security Measures

• All sensitive information is stored in encrypted form.
• Passwords are never stored in plain readable form — they are stored only as hashed values.
• Access to information is restricted to authorized personnel only.
• Regular security reviews and audits are conducted.
• Automated monitoring systems are in place to detect suspicious access and activity.

5. Information Disclosure and Sharing

oj365 never sells, rents, or provides your personal information to third parties for commercial purposes. However, limited information may be shared in the following cases:

• Service Provider Partners: Payment processors (bKash, Nagad, Rocket, Upay), identity verification and technical infrastructure service providers — only the necessary information is shared with them.
• Legal Obligations: Information may be disclosed when required by a court order, a lawful request from a government authority, or applicable law.
• Fraud and Crime Prevention: To assist relevant authorities in investigating suspicious activity or money laundering.
• Responsible Gaming Organizations: To support users who have self-excluded or requested restrictions, where applicable.

Any third-party partners are contractually bound to comply with oj365's privacy standards and are authorized to use the information received only for the specified purpose.

6. Your Rights

As a user of the oj365 platform, you have the following rights regarding your own information:

6.1 Right to Access Information

You can find out at any time what information oj365 holds about you. To do so, contact us via 24/7 live chat or email.

6.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your personal information, let us know — we will correct it as quickly as possible.

6.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, this request may not be fully fulfilled in cases of legal obligations or ongoing disputes.

6.4 Right to Restrict Processing

You may object to or request restrictions on the processing of your information for specific purposes, particularly in relation to marketing communications.

6.5 Right to Data Portability

You may request your provided information in a structured and readable format.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat.

7. Cookies and Tracking Technologies

The oj365 website uses cookies and similar tracking technologies. These are small text files stored on your device that help improve your experience on the platform.

7.1 Types of Cookies

• Essential Cookies: Required for the platform's basic functionality — maintaining login sessions, security verification, etc. These cannot be disabled.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect statistics on platform usage to help improve service quality.
• Security Cookies: Used to detect fraud and unauthorized access.

7.2 Cookie Controls

You can control cookies by changing your browser settings. Please note, however, that disabling essential cookies may disrupt some important platform functionality.

8. Protection of Minors' Information

oj365 is an adults-only platform. This service is intended only for individuals aged 21 or older. We do not knowingly collect information from any minor. If it becomes known that a minor's information has been collected inadvertently, it will be deleted immediately.

If you believe a child or dependent minor in your care has registered on our platform, please contact [email protected] immediately.

9. International Data Transfers

oj365's servers and data processing systems may operate in multiple countries. Even if your information is transferred outside Bangladesh, the protection standards described in this privacy policy will be maintained and the security of your information will be ensured.

10. Third-Party Services and Links

The oj365 platform is connected to third-party services such as payment gateways and game providers. These third parties have their own privacy policies and oj365 is not responsible for their processing of information. You are advised to read the privacy policy of each third-party service provider.

11. Changes to This Policy

oj365 reserves the right to update this privacy policy at any time. If any significant changes are made, we will inform you in the following ways:

• The date of the most recent update will be displayed on this page.
• A notification may be sent by email to registered users.
• You may be informed about the updated policy when logging in to the platform.

If you continue to use the platform after changes have been made, you will be considered to have consented to the updated policy.

12. Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us through any of the following channels:

• Email: [email protected]
• Live Chat: Support is available 24/7 in Bengali

We strive to resolve all privacy-related requests and complaints as quickly as possible and with the greatest care. Your privacy and data protection are our highest priority.